Privacy Policy
At Astro Sachin Pandit, we are committed to providing a seamless and meaningful consultation experience. Since our services are personalized and time-sensitive, we have a well-defined cancellation and refund policy. Please read the terms below carefully before booking.
We recognize the importance of your personal data and aim to uphold the highest standards of privacy and transparency, in compliance with applicable Indian privacy laws including:
- The Information Technology Act, 2000,
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and
- Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Information We Collect
We collect various types of information to offer you personalized, accurate, and efficient astrological services.
- Personal Information
Collected during registration or booking, this includes:
- Full Name
- Contact Number
- Email Address
- Gender
- Date, Time, and Place of Birth
- Mailing Address (if you request printed horoscope reports or product deliveries)
- Consultation & Interaction Data
Collected during your interaction with our astrologer:
- Questions, concerns, or issues shared during consultations
- Session notes, follow-up instructions, or feedback logs
- Audio/video recordings of live consultations (if recording is part of the service)
- Payment & Transaction Details
Collected during service purchase:
- Payment Mode (UPI, Wallet, Card, etc.)
- Transaction ID, amount, and payment confirmation status (All payments are processed securely through third-party providers like Razorpay, Paytm; we do not store card details.)
- Technical & Usage Data
Collected automatically when you use our platform:
- IP address, browser type, device information
- Approximate geographic location
- Pages visited, session duration, interaction patterns
- Cookies and tracking technologies (for performance and personalization)
How We Use Your Information
Your data is used solely to provide a seamless and value-rich experience tailored to your needs. Key purposes include:
- Generating accurate Kundli, Horoscope, Match-Making, and planetary charts.
- Offering personalized astrological readings, remedies, and gemstone suggestions.
- Scheduling consultations, sending confirmations, and enabling reminders.
- Communicating important service updates, offers, or follow-ups (only if consented).
- Enhancing website performance, personalization, and usability.
- Responding to queries and maintaining historical records for your benefit.
All usage is limited to the scope of the service requested and strictly adheres to your consent.
Data Sharing & Third Parties
We highly value your privacy and maintain strict policies around data access and sharing.
Your data is never sold or shared for unsolicited marketing. We only share it under the following circumstances:
- With payment gateway partners to facilitate secure transactions.
- With support teams or Astro Sachin Pandit’s assistants for scheduling or reporting purposes.
- With legal authorities or regulators when disclosure is required by law or under judicial process.
- With analytics service providers (like Google Analytics), only to track website performance and user engagement, not to identify individual users.
We require all third parties to comply with the same level of confidentiality and data protection standards that we follow.
Data Security
We take your data security seriously and implement industry-standard protection measures. These include:
- SSL encryption to secure data transmission between you and our servers.
- Secure servers and cloud storage with firewall protection.
- Internal access control to limit data visibility only to authorized personnel.
- Regular audits, updates, and monitoring to identify and address any vulnerabilities.
Even with robust measures, no system is immune to all risks. We encourage users to be cautious while sharing highly sensitive information unless necessary for a service.
User Rights
As a user, you are entitled to full transparency and control over your personal data. You can:
- Access your stored personal information at any time.
- Request corrections or updates to inaccurate or outdated information.
- Request deletion of your data, subject to applicable laws and retention policies.
- Opt out of receiving promotional emails or service updates.
To exercise your rights or make a data request, please contact us at:
📧 Email: support@astroinvite.in
We aim to process all requests within 7 working days, depending on the nature and complexity of the request.
Use of Cookies
Cookies are small files stored on your device to enhance browsing experience. Our website uses cookies to:
- Identify returning users and save preferences
- Monitor traffic and user behavior on our platform
- Improve navigation speed and performance
You can disable cookies via your browser settings, although this may affect the site’s functionality.
Data Retention
We only retain personal data for as long as necessary to serve the purposes outlined in this policy, which include:
- Service delivery and historical reference
- Compliance with tax, accounting, or regulatory obligations
- Internal analytics and dispute resolution
Upon request or expiration of purpose, your data is either deleted securely or anonymized.
Services for Adults Only
Astrological services offered by Astro Sachin Pandit are designed for individuals 18 years or older. We do not knowingly collect data from children. If we become aware of such data, we take immediate action to delete it.
Third-Party Links
Our website or digital platforms may contain external links (e.g., to YouTube, Instagram, or payment gateways). We are not responsible for the privacy practices or content on these third-party sites. Please review their policies before engaging.
Updates to This Privacy Policy
We reserve the right to revise this policy to reflect changes in legal requirements, technologies, or services. Any updates will be:
- Published on this page with an updated Effective Date
- Communicated via email or platform notifications (when significant)
Your continued use of our services after such updates implies your acceptance of the revised terms.
Contact Information
For all privacy-related queries, requests, or concerns, you may contact:
- Email: info@astroinvite.com
- Phone: +91 93159 26721
- Astrologer: Astro Sachin Pandit (via AstroInvite platform)
Your continued use of our services after such updates implies your acceptance of the revised terms.
